Sector · Theme parks and leisure

Digital signage for theme parks

Inform, guide, make the wait easier.

A park is a small city that changes by the hour: a ride goes down, a storm rolls in, the parade is about to start, a menu item sells out. With EMITY, one platform feeds the screens at the gate, in the queue lines, in your restaurants, in retail, at the hotel and back of house.

1,000+customer accounts
7,000+connected screens
20+countries
130+certified partners

The experiences involved

Six EMITY experiences, one platform from the park gate to back of house.

01The starting point

In a park,
the information changes faster than the poster.

One operating day means dozens of messages on the move: park hours, wait times, showtimes, menu items, promotions, crew instructions. Printing each one costs paper, costs a walk across the park — and until someone makes that walk, an out-of-date notice stays up.

Information point in a theme park: next to a cork board of outdated notices, the screen announces a ride under maintenance, a delayed show and a possible storm; a staff member helps a father and his son

Three reasons to move on from paper posters.

  • ✓Everything moves during the day: A ride closes for maintenance, a storm empties an outdoor area, a show shifts by half an hour. Every change has to reach the guests already inside the park, not only the ones walking in.
  • ✓Guests want one specific answer: How long is the wait? Is my child tall enough? Where can we eat? These questions end up at the guest services desk when they are not answered where they come up.
  • ✓Print costs money every time: Entrance posters, table tents, shelf labels in retail: change one price and you reprint, then walk the whole park to swap the old ones out.

02The journey

A day in the park,
moment by moment.

A park is not a list of locations, it is something guests walk through. Here are the six moments of an operating day, from the ticket window to the break room — the sixth one switches to the operator side, because the same platform serves guests and team members.

Overhead map of a theme park: six numbered steps linked by a dotted route, from the entrance to the gift shop, with a branch to the back-of-house area

Call screen above the ticket windows of a theme park, showing which window is taking the next guest

1. Arrival

The ticket windows open and a line forms. Call screens show which window takes the next guest, list the ticket options and the access conditions, and announce the first parade. Waiting turns into information time.

Around 10 AM

Portrait touchscreen kiosk in a park walkway, showing the park map and inviting guests to touch the screen

2. First landmark

Past the turnstiles, the question is always the same: where do we start? A kiosk carries the park map, the wait time for every ride and the showtimes. Guests make a call, and the crowd spreads out.

10:15 AM

Vertical screen at a ride entrance next to a height board, showing the height and age requirement

3. At the ride

At the head of the queue line, the screen posts the wait, the height and age requirement and the health restrictions. Nobody gets turned away at the loading platform, and ride operators stop repeating the same sentence.

11 AM

Wall screen in the dining room of a theme park restaurant, announcing that lunch service is open

4. Lunch break

At the counter and in the dining room, the menu shows its prices and its allergen information. An item sells out? The kitchen pulls it off the screen. The next service takes over on its own, at the scheduled time.

12:30 PM

Gift shop window at dusk with a vertical screen behind the glass announcing the evening deal

5. The store, on the way out

Coming off a ride and heading for the exit, the screen features the item of the moment and the end-of-day deal. E-paper shelf labels change price with no reprint, across every store at once.

6 PM

Wall screen in a theme park staff changing room, reminding team members to wear a hard hat back of house

6. Back of house, all day

The same tool serves the crew: shift plan, changeovers, safety instructions, quality indicators and statutory notices. Parks run on seasonal hires; the screen gives every one of them the same bearings from day one.

Team side

One account6moments, rights per team

Six moments, one account — and rights per team

These six moments do not call for six pieces of software or six contracts. One platform carries them, with separate rights: food and beverage updates its menus, retail its prices, HR the crew schedule — and none of these teams can touch the others’ screens. That is what digital signage run from E-MANAGER means.

03In the park

Wait times posted
where guests actually stand.

Posting the wait already shortens it

An announced line feels shorter than a silent one: guests know what they are in for, and they make a call. Posted at the head of the queue and on the park map, wait times also spread the crowd toward the rides that are running empty.

  • ✓Live wait times, fed by your counting system or entered by the ride crew
  • ✓A dynamic park map carrying the wait for every ride, on kiosks and totems
  • ✓Access conditions: height requirement, minimum age, health restrictions, adult supervision
  • ✓Content that makes the wait pass: ride teaser, behind-the-scenes video, trivia — perceived wait drops even when the real one does not
  • ✓The next showtime and a countdown to the parade
  • ✓All of it in several languages, rotating through the loop

The logic is the same as a service counter: announce, direct, make the wait useful. The module is covered in detail on the queue management page.

Digital signage screen at the head of a ride queue line in a theme park, showing a 25-minute wait and the height and age requirement

04The unexpected

A scenario built ahead of time,
triggered in one tap.

The day something happens, nobody has time to write a message screen by screen. Scenarios are built calmly, once: on the day, a manager triggers one from a phone and every screen concerned switches together.

Queue entrance closed off with a rope: a ride attendant guides a family, the screen gives the 3 pm reopening and The Carousel at 5 min

Ride down

A ride stops: its queue screen posts the estimated reopening, the park map flags it, and the totems point guests to the rides next door.

Downpour in the park: guests in rain ponchos shelter under a timber hall, the screen shows the storm warning and the covered shelters

Storm cell

Outdoor rides close. One scenario switches every screen in the area, points to indoor spaces and pushes the instruction to the crew.

Park exit at dusk: the totem shows the last rides at 6.30 pm, the shuttles and the shops still open

End of day

At the scheduled time, screens move to last rides, shuttle times and store closing — with nobody having to remember.

Busy plaza: a couple with a pushchair reads the ‘Shorter waits this way’ totem pointing to The Carousel

Peak crowds

When an area saturates, screens feature the rides and food outlets that are running quiet. The crowd spreads out with no crew intervention in the field.

Halloween night at the park: children in costume in front of the screen announcing the late opening and the pumpkin parade

Season and events

Halloween, the holidays, a late-night event: each period has its own programming, built ahead and triggered automatically on the date you set.

A security officer reassures a little girl under the ‘Important message’ screen giving the meeting point, in English and French

Emergency message

An evacuation instruction or a lost child takes over every screen in the park, full screen, in the languages you configured.

05Food and beverage

The menu changes more often
than the printed board.

Digital menu board above the counter of a theme park quick-service restaurant, showing three items and their prices

Menu boards and e-paper, from counter to table

A menu on screen is corrected in seconds: an item that sells out disappears, a combo shows up when service opens, a price changes everywhere at once. Your crew stays at the counter instead of redoing posters.

  • ✓Prices and allergen information kept current, as regulations require, across every outlet at the same time
  • ✓Back-to-back services: breakfast, lunch, snack and dinner follow one another on their own, at the time you scheduled
  • ✓A sold-out item pulled from the screen by the kitchen, before the guest orders it
  • ✓Table tents and shelf labels in e-paper: digital ink, no cable, no reprint
  • ✓Patio seating in full sun: e-paper stays readable where a backlit screen washes out

Menu layouts are covered on the dynamic menu board page, and the digital-ink technology on the e-paper page.

06Retail

A screen that helps you sell,
not a wall of posters.

The right item, at the right point of the visit

A park store sells best while the memory is still warm: coming off a ride, after the show, on the way out. A screen placed there features the item that fits that exact moment, and the programming follows the day.

  • ✓Contextual display: each store features what relates to the ride next door
  • ✓End-of-day promotion triggered on time, to move stock before closing
  • ✓E-paper shelf labels: one price change reaches every store at once, with no reprint
  • ✓Window screen visible from the walkway, including when the store is closed
  • ✓An NFC tag that plays a product video when a phone touches it, with no app to install

On storefront formats, the digital window display page covers brightness constraints; tap-to-play is described on the NFC interaction page.

Portrait digital totem in the gift shop of a theme park, showing the deal of the day and its prices

07Lodging

The park hotel,
group visits and meeting rooms.

Many parks extend the visit with a night on site, and rent their rooms out midweek. The same screens serve both audiences, with separate content.

Park hotel reception: a family receives its key card, the screen shows park hours, the shuttle and the weather

Front desk and public areas

Park hours for hotel guests, shuttles, weather, services and evening entertainment. The subject is covered in detail on the digital signage for hotels page.

Meeting room corridor: next to the door, the room screen shows the meeting in progress and when the room becomes free

Meeting rooms

Outside each room, a screen shows the meeting in progress, the next slot and whether the room is free. It plugs into your calendar: meeting room reservations.

Entrance to the group dining room: an e-paper panel welcomes a school class and gives its tables and programme

Groups and school trips

E-paper makes the welcome personal: a panel at the room door, a label on every table, the group name and its program. No cable to run, nothing to reprint.

08Back of house

Your team members
need the information too.

Wall screen in the break room of a theme park, showing the day’s shift plan and a safety instruction

Back of house: the shift plan, safety, the statutory notices

Parks run on seasonal hires, on rotations that change every week. A note pinned to a cork board goes stale fast and nobody reads it twice. A screen in the break room or at the lockers carries the information of the day, and it updates from a desk.

  • ✓Digital shift plan: morning briefing, changeovers, extra staff scheduled for peak hours
  • ✓Quality, safety and environment indicators — instructions, protective equipment, the watch points of the day
  • ✓Onboarding seasonal hires: the same bearings posted for everyone, from day one
  • ✓Expected attendance and the goals of the day, shared with the crew in the field

Two useful companions back of house: legal display management, which gathers on one screen the documents you must make available to staff, and the visitor guest book, for contractors and delivery drivers entering restricted areas. The wider subject is covered on the digital signage for companies page.

09In practice

How a park
gets set up.

Four steps, and the first screen goes live the same day.

Screens of different formats, wall, totem and column, showing the same content1

The screen

Keep the ones that work, fill in the gaps: outdoor panel at the gate, menu board in food and beverage, totem in retail, e-paper where there is no outlet.

Back of a wall-mounted screen: the E-BOX player fixed to the bracket and connected2

The player

An E-BOX player plugs in behind any screen. If the screen is already connected, E-SOFT installs on it with no extra hardware.

Designer composing a poster in the E-MANAGER editor on a large monitor3

The content

EMITY’s built-in editor composes your visuals inside the platform, with no third-party software — and if your teams already use them, Canva and Adobe Express are integrated too. Each land keeps its own look, so the screen serves the park’s world instead of breaking it.

E-MANAGER playlist open on an iMac, with a live preview of the poster4

The playout

From E-MANAGER you schedule what plays, where and when: a peak-season loop, a late-night loop, an incident scenario ready to trigger.

The data that updates itself — weather, time, social feeds, an embedded web page, a dashboard — comes in through the widgets. And if your ticketing or crowd-counting software is not on the list, our engineering team builds a dedicated connector.

10Hardware

Which screen
for which location.

A park stacks up constraints that few industries face at once: full sun, rain, viewing distance, and no power outlet at some of the spots you care about. Here is the simple rule, location by location.

Location Recommended screen What decides it
Entrance plaza, main walkway LED wall or high-brightness outdoor panel Viewing distance and full sun: a consumer TV washes out and shuts itself down in the heat.
Queue entrance, ride canopy Protected commercial screen, landscape Read from a few meters away, running continuously all day.
Food and beverage counter Landscape menu board, one or several screens in a row Master-slave synchronization lets one menu span several panels with no drift between them.
Store, retail walkway Portrait totem or window screen Portrait fits between two shelving units; a storefront needs a panel rated for daylight.
Table, shelf, meeting room door E-paper label or panel Digital ink draws nothing while the content holds still, runs for years on battery and reads perfectly in direct sun.
Remote spot with no power Standalone e-paper panel No trench to dig to bring power in — which is often what decides the location.
Existing screensE-BOXor E-SOFT, no need to replace everything

Your current screens stay in service

EMITY supports every manufacturer: an E-BOX player plugs in behind an existing screen, and on a screen that is already connected (Android, Samsung Tizen, LG webOS) the E-SOFT app installs directly. A park already equipped by another vendor can be taken over without replacing everything. Formats are detailed on the screens page.

11Frequently asked questions

What operators ask
before they equip.

It means playing information that updates itself on screens across the property — at the gate, at ride entrances, in food and beverage, in retail, at the hotel and back of house: park hours, wait times, showtimes, menus, promotions, crew instructions. Everything is driven from one web dashboard, E-MANAGER, with no need to touch each screen.

Two routes, and they combine. If your park runs a crowd-counting system or a ticketing platform that computes delays, EMITY plugs into it and the screen follows the live figure. If not, the ride crew enters the value from a phone or a tablet, and it lands at the same moment on the queue screen, on the park map and on the kiosks.

Yes. An emergency scenario is prepared ahead of time and takes over full screen across the whole park, or across one area only. Evacuation, a storm cell, a lost child: the message goes out in one tap, in the languages you configured, and the screens return to their normal programming once the alert is cleared.

Brightness decides first, weather sealing second. A high-brightness outdoor panel or an LED wall holds up to full sun and rain, where a consumer TV washes out and shuts itself down in the heat. For a remote spot with no power, the e-paper panel is the answer: it draws nothing while the content holds still and reads perfectly in direct sun.

E-paper, or digital ink, behaves like paper that updates remotely. Three uses come back constantly: shelf and window price labels in retail, table tents in food and beverage, and room panels to identify a group or a meeting. No cable, several years of battery life, and a price change that reaches every outlet in one go.

Yes, and it is a common use. A kiosk gives the detail of each ride — duration, intensity, height and age requirement, health restrictions — along with the notices you have to make available to the public. Guests pick their language with one tap and read at their own pace: see the interactive kiosks.

Yes. Rights are split by area and by role: food and beverage updates its menus, retail its prices, HR the crew schedule, management the parkwide messages. Everyone sees what concerns them, and one contract covers the whole property.

In most cases, yes. EMITY supports every manufacturer: an E-BOX player plugs in behind an existing screen, and on a screen that is already connected (Android, Samsung Tizen, LG webOS) the E-SOFT app installs directly. Taking over a fleet installed by another vendor is possible too.

Three are enough to judge on the evidence: one at the gate, one at your busiest ride, one at a food and beverage counter. That is exactly what the three-month trial covers. Rolling out across the rest of the park then happens area by area, without changing tools.

Let us get practical

Start with one area, judge, then roll out

The trial opens the full platform in the Excellence plan for 3 months, on one screen, with no credit card and no commitment. Enough to equip the entrance to one queue line and see what changes on a busy day.