Sector · Hotels

Hotel digital signage: a screen that earns its place at every stage of the stay

Welcome, inform, make them want more.

A guest walks past your frontage, checks in at reception, goes up to the room, comes back down for breakfast, looks for their seminar room. At each of those moments, the right information in the right place saves them a question — and saves your team an interruption.

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The experiences involved

Six EMITY experiences, one platform from the frontage to the seminar room.

01The principle

One platform, a different message in every space

A hotel does not have one signage need: it has seven or eight, and they look nothing alike.

Information that changes through the day

Breakfast at 7 am, seminar rooms at 9, the bar list at 6 pm. Each screen follows its own schedule, set once and left alone.

Questions that stop reaching the desk

Spa hours, the wifi code, checkout time, which room a group is in: all of it answered before the guest gets to the counter.

Several languages, without redoing the artwork

A screen that alternates languages in its loop, or a kiosk where the guest picks their own — useful as soon as an international clientele stays with you.

02In context

A guest’s journey, from the frontage to the terrace

From the street to check-out, each screen answers a different question — and the last one is no longer for them, but for your staff.

Plan of a hotel seen from above: a guest's journey in six linked stages, from the frontage to reception, the room, breakfast, the bar and the terrace, each with its screen

Couple stopping in front of the upright screen in a hotel window: “Tonight, our restaurant is open to everyone”1 · Frontage

On the frontage

A screen visible from the street says what is happening inside: the restaurant open to non-residents, Sunday brunch, an event. At night it switches to opening hours and the reception number. More on interactive screens.

  • ✓Restaurant open to non-residents
  • ✓This week’s events
  • ✓Opening hours and contact at night
  • ✓Scheduled switch-off
Welcome screen behind a reception desk showing a room and floor to two waiting guests2 · Reception

At reception

The guest arrives, their name appears, along with their room and floor. The groups expected that day are listed, which clears the queue at the counter during check-in peaks.

Guest sitting on the bed, remote in hand, in front of the room's TV showing “Welcome to your room”3 · Room

In the room

The television becomes a channel of its own: broadcast TV, a welcome message, hotel services, weather, breakfast times. See digital signage and IPTV.

  • ✓Personalised welcome on switch-on
  • ✓Broadcast channels and IPTV streams
  • ✓Room service menu
  • ✓Practical information for the stay
Family in front of the totem at the entrance to the breakfast room: “Breakfast served until 10.30 am”4 · Breakfast

At breakfast

Above the buffet: what is in each dish, the allergens, and when service ends. Breakfast closes without a member of staff having to repeat it table by table.

  • ✓Ingredients and allergens
  • ✓End of service time
  • ✓Packages and extras
  • ✓Display switched at 10:30
Screens in a hotel bar showing a live match and the drinks list5 · Bar

At the bar

The drinks list, tonight’s cocktails, and the match to keep guests in after dinner. The screens move from menu to live broadcast, then back again.

  • ✓List and evening suggestions
  • ✓Scheduled menu board
  • ✓Live sport
  • ✓Automatic return to the menu
Couple reading the outdoor screen of a hotel terrace: “Lunch on the terrace, today's set menu”6 · Terrace

On the terrace and in the restaurant

A screen readable in full daylight shows the lunch set menu street-side, and the evening carte once it gets dark. An e-paper panel holds up in direct sun and draws nothing while the display sits still.

  • ✓Lunch menu street-side
  • ✓Evening carte
  • ✓Readable in direct sun
  • ✓Updated from a phone

03Hotels, restaurants & hospitality

Welcome, inform,
make them want more.

At reception, in the lobby, in the room or at a meeting room door: the screen replaces the pile of leaflets and the poster that soon goes out of date, and is updated from the same account.

Travellers with their suitcase in a hotel lobby; a guest reads the wall screen announcing a piano evening in the lounge at 7 pm and tomorrow's weather

From the entrance to the room, the screen replaces a pile of leaflets that soon go out of date.

  • ✓IPTV television in the rooms, TV channels and international packages.
  • ✓Full screen or split screen, with your welcome message.
  • ✓Today’s events and weather, with breakfast times, at reception.
  • ✓Seminar room booking, with a screen at the door.

And in the restaurant

A printed menu costs money every time a price changes. A menu board does not: menus and prices are updated remotely, service by service. See the dynamic menu board →

04Seminar rooms

The seventh step deserves its own section

Letting rooms means hosting several groups on the same day, with timings that move. That is where signage earns the most — and it is the part most often left out.

Totem listing a hotel’s meeting rooms with their availability, marked busy or free

One totem at the entrance, and nobody knocks on the wrong door

On the morning of a seminar, thirty people arrive at once looking for the same thing: which room am I in. A screen listing the rooms, the groups and the time slots answers all of them at once.

  • ✓Group name, room and floor
  • ✓The day’s slots, breaks included
  • ✓A last-minute change pushed out in seconds
  • ✓The client’s logo on screen for the length of their event
Panel beside a glazed meeting room door showing the room status

On each room door

A panel shows whether the room is free or busy, who has it and until when. No more doors opened in the middle of a session.

  • ✓Free or busy, readable from a distance
  • ✓Group name and time slot
  • ✓Overrun flagged on the spot
  • ✓Ties into room booking
Electronic ink signage mounted on a glass partition in a corridor

As e-paper signage

An electronic ink panel draws nothing while the display sits still, runs about five years on battery and mounts without pulling a cable. Handy in a listed corridor or on a glass partition.

  • ✓No cable to pull
  • ✓Zero consumption on a static display
  • ✓Around five years of battery life
  • ✓EMITY and electronic ink
Feedback tablet on a marble counter at the exit of an event

After the event

A tablet by the exit collects feedback from participants while the day is still fresh in their minds. Answers arrive timestamped and sorted by room.

  • ✓Two taps and it is done
  • ✓Survey module
  • ✓Results by room and by group
  • ✓A documented reason to call the client back
SeminarsVisiblefrom the site visit

What it changes for the sales side

A client booking a seminar room is also buying comfort for their participants. A totem carrying their name, a door showing their group, a screen with their logo: these are visible details, easy to show on a site visit, and they cost nothing to reproduce for the next group. We can walk you through a full seminar in a demonstration.

05The EMITY suite

The modules a hotel actually switches on

One account, one point of contact. Each module comes in when the need appears, not before.

E-MANAGER interface: playlist, live preview of the poster and the slides

Digital signage

The foundation: compose, schedule and publish to every screen in the property from E-MANAGER.

Digital signage →

Guest sitting on a hotel bed in front of the TV showing a channel and information about the stay

In-room IPTV

Channels and welcome messages on the television, inside the same platform as everything else.

Digital signage and IPTV →

Corridor screen listing the floor's rooms, free or occupied, and until when

Room booking

Totems, door panels and the seminar room schedule, all tied to the same calendar.

Room booking →

Couple welcomed at a hotel reception, under a welcome screen

Arrivals register

Visitors and contractors logged in and out, with the history the paperwork calls for.

The visitor register →

Visitor specifying their request on an E-CLICK touch kiosk in a lobby

Interactive kiosks

The guest looks things up alone: map, services, hours, language. Run by E-CLICK.

Touch kiosks →

Guest with a suitcase at a satisfaction survey kiosk in a hotel lobby

Satisfaction surveys

Feedback taken at checkout beats a questionnaire emailed three days later.

Surveys →

Entrance hall where mandatory notices are displayed on a digital screen

Statutory notices

Mandatory documents available in self-service, and current without a reprint.

Statutory notices →

Visitor taking a ticket on a reception tablet

Queue management

At check-in and checkout peaks, trips to the counter fall into order.

Queue management →

Call screen announcing the next number to the counter

Speech synthesis

An announcement read aloud — useful for accessibility as much as for calling a group.

06What it changes

Three effects you can measure

Nothing spectacular: time given back, fewer questions, a brand held together.

Visitor arriving at reception under a welcome screen with the time and weather

Reception gets room to breathe

Routine questions find their answer before the counter. The team keeps its time for the requests that deserve a conversation.

Information kiosks →

Digital-ink table card showing the menu of the day on a restaurant table

Nothing left to reprint

A carte that changes, a time that shifts, a group name: the correction leaves one desk and lands everywhere. The printed easel disappears.

Digital ink →

Open-plan space where the wall screen, the totem and a smaller screen show the same content

One brand across every space

The same guidelines from the frontage to the seminar room, whatever the screen and whoever publishes.

Plans and user rights →

07In practice

From delivery to the first display

Allow half a day for a first screen, with no particular IT skills.

Hands plugging in the cable of the E-BOX player fixed to the back of a screen

1

Plug it in

A socket and a network connection. The screen boots and announces itself in the platform.

The E-BOX player →

Employee starting the EMITY app on a wall screen

2

Register it

You name it after where it stands — « bar », « lobby », « Mistral room » — and file it by zone.

Compatible players →

Designer creating a visual in EMITY's built-in editor on a large monitor

3

Compose

The artwork goes together in the built-in editor, to your brand guidelines, in whichever languages matter.

The editor and its integrations →

iMac open on E-MANAGER: scheduling a playlist

4

Schedule

Each screen gets its own timetable: morning, service, evening. After that it runs on its own.

Scheduling your screens →

08Content and hardware

Creating the artwork, and keeping your screens

EMITY's built-in editor open on a large monitor, with a poster being designed

Design without a third-party tool

EMITY’s built-in editor lives inside E-MANAGER: a carte, a poster, a welcome message are composed straight in the platform, with no export and no extra account. In most cases, that is enough.

If your teams already work with Canva or Adobe Express, both connect as well: the visuals arrive in the media library without a download step in between.

Integrations →

Logos of screen manufacturers compatible with EMITY: Samsung, LG, Philips, Sony, iiyama, TCL and others

Your existing screens keep working

EMITY stays compatible with every manufacturer. An estate already installed — including the televisions in the rooms — does not have to be replaced to change software. On the sound side, our partner Radioshop composes the music of the hotel and its messages, tuned to what the screens are showing.

  • ✓E-SOFT installs on the screen itself: Tizen (Samsung), webOS (LG) or Android
  • ✓E-BOX takes over when the screen cannot host anything — the media player
  • ✓Compatible screens and e-paper panels are covered separately
  • ✓Taking over an estate run by another vendor’s software: that is a supported case

Compatible screens →

09Trusted by

Estates of 1 to 1,000 screens, in more than 20 countries

1,000+

customer accounts

7,000+

connected screens

130+

reseller partners

20+

countries

The networkEuropecertified resellers

Distribution runs through a network of certified resellers across France and Europe.

Installation, training and support come from someone close to your property. Neighbouring sectors have their own pages — tourism, menu board management — and the technical groundwork is described on E-MANAGER.

10Frequently asked questions

What hoteliers ask before they commit

Three concrete things. The right information in the right place — breakfast times, which room a seminar is in, the bar list — which removes that many questions from reception. The end of reprinting: a carte that changes is corrected from one desk. And brand guidelines held across every space, from the frontage to the room.

One is enough, and it is often the right way in: the reception screen or the breakfast one. An EMITY account covers 1 to 1,000 screens, so an installation can grow without changing tool or contract. Most properties add the bar next, then the rooms.

With two displays that work together. A totem at the entrance lists the rooms, the groups and the day’s slots; a panel on each door shows whether the room is free or busy, who has it and until when. Both tie into the same calendar, so a last-minute change propagates in one move. The module is described on the meeting room reservations page.

Yes. The television carries broadcast channels and, on top of that, a welcome message, hotel services or the room service menu. How it works is set out on the digital signage and IPTV page. Depending on the model, the E-SOFT application installs directly on the screen (Tizen, webOS or Android) or the E-BOX takes over.

For outdoors or an exposed window, the panel has to be bright enough or the display disappears in sunlight. Two routes: a high-brightness screen built for window use, or an e-paper panel, matt and readable in full daylight, which draws nothing while the display sits still. Models are listed on screens.

Your teams, each within their own scope: the restaurant manager changes the carte, reception handles the groups, management keeps control of the brand guidelines. Access is divided by user, so nobody edits another department’s display by accident.

Yes, in two ways. A passive display can alternate languages inside its loop. And on an interactive kiosk, the guest picks their own on the first tap. Both run from the same account, without duplicating the artwork.

Two separate lines. Hardware — screens, players, mounts — is bought once and stays yours. Software is a monthly subscription based on the plan and the number of screens: Standard, Premium or Excellence. A quote is prepared case by case, and the 3-month trial lets you judge before committing.

Content is stored locally on the player: the display keeps running and resynchronises as soon as the network is back. An hour’s outage does not leave a black screen in front of your guests.

Rarely. It needs a socket and a network connection — wired or Wi-Fi. For a corridor where pulling a cable would be a problem, e-paper signage runs on battery for years. The nearest certified reseller can handle the mounting.

Next step

Try it on one screen in your hotel

A demonstration takes twenty minutes: we put up the breakfast menu, schedule the bar, display a seminar. If something is missing for your property, we will tell you.