Digital signage for hospitals

Digital signage in hospitals: guide people, inform them, ease the wait

A hospital is a lobby, corridors, desks and waiting rooms — and at every step, someone looking for the way or wondering how long they will wait. With EMITY digital signage, every screen answers the question of the moment, from a single dashboard.

+1,000customer accounts
+7,000connected screens
+20countries

The context

When information travels badly, everyone pays for it

In a hospital, information is everywhere — and rarely where it would help. A printed sign dates from the last rota change, reception repeats the same directions twenty times a day, and the patient waiting has no idea whether it will be five minutes or an hour.

  • ✓Departments move and clinics change floors: printed signage is out of date before it goes up.
  • ✓Reception is swamped with wayfinding questions, at the expense of the ones that call for a human answer.
  • ✓A wait feels longer than it is when nobody says how long it will be.
  • ✓Hygiene notices and statutory information have to stay current, across several buildings at once.

The patient journey

Six steps, six screens, one platform

The simplest way is to follow a patient, from the front door to the ward. Six moments, six screens — and one piece of software behind them. Note the last one: it no longer speaks to the patient, but to the teams.

Floor plan of a hospital showing the patient journey in six steps: the lobby, the wayfinding kiosk, admissions, the waiting room, the ward door and the staff room

Wall-mounted screen in a hospital lobby showing the floors for outpatients and imaging and the emergency entrance

1 · The lobby

9.00 am. The patient comes through the door. The lobby screen shows the floors, the entrances and the day’s clinics — it answers before the question is asked.

Touch-screen wayfinding kiosk in a hospital lobby offering outpatients, imaging, maternity and laboratory

2 · The kiosk→

9.03 am. Nobody at the desk? The touch kiosk takes over: the visitor picks their department and follows the route, floor by floor.

Queue-calling screen above hospital admission desks, showing the ticket number being served and its desk

3 · Admissions→

9.10 am. A ticket is taken and the number appears above the desks. Nobody is called by name: the queue moves without putting anyone on display.

Screen in an outpatient waiting room showing a fifteen-minute waiting time and hygiene reminders

4 · The waiting room→

9.25 am. The waiting time is on the screen. A wait you can estimate is easier than a silent one — and the screen uses the moment to remind people of the essentials.

Electronic paper panel beside a hospital room door, showing the room number and the times for care and visiting

5 · The ward door→

11.00 am. By the door, an electronic paper panel carries the room number and the times. With no backlight, it draws power only when the display changes.

Internal communication screen in a hospital staff room, showing the handover time and the care team's information

6 · The staff room

2.00 pm. For the teams: handover time, training, drills and safety figures — including for staff without a work email address.

The benefits

What the hospital gains

Reception can breathe

Wayfinding questions find their answer on the screen and the kiosk. The front desk keeps its time for the situations that need a person.

A wait you can bear

The waiting time announced, tickets called without names, reminders on screen: the wait is still a wait, but it stops being an unknown.

Current information everywhere

A department moves, a clinic changes floor: the update leaves from a browser and reaches every screen concerned, across every building.

On the ground

A hospital is not an office

Four constraints come up in every hospital project, and each calls for a precise answer.

What a hospital demands of its screens

  • ✓Round-the-clock operation, day and night.
  • ✓Surfaces that stand up to cleaning and hygiene protocols.
  • ✓Legibility that holds for people who are elderly, tired or anxious.
  • ✓Rights per department: each one updates its own screens, nobody touches anyone else’s.

What EMITY brings in answer

  • ✓Compatibility with every manufacturer: screens already installed are connected rather than replaced.
  • ✓Electronic paper where there is neither a socket nor a need for motion — a first for a French software publisher.
  • ✓Master-slave synchronisation for the lobby video walls, with no lag.
  • ✓Taking over an existing estate is possible, including from a competitor.

The EMITY suite

The modules that serve a healthcare site

One contract, one training session, one point of contact — where you would normally have to assemble several tools.

E-MANAGER

The web dashboard everything runs from: content, screens, zones and each department’s rights.

Queue management

Tickets, number calling and desk displays, without ever naming anyone.

See the module →

Visitor register

Arrivals and departures recorded in seconds, tracked in real time and exportable.

See the module →

E-CLICK

Touch kiosks and interactive journeys, for self-service wayfinding.

See E-CLICK →

E-PAPER

Electronic paper for doors and corridors: readable with no backlight, up to five years of battery life.

See E-PAPER →

E-BOX and E-SOFT

The player that plugs in behind a screen, or the app embedded directly in compatible Android TV screens.

In practice

How a screen reaches a hospital wall

1. The screen

A professional screen, a totem or a kiosk depending on the spot — or your current screens, whatever the brand.

2. The player

An E-BOX behind the screen, or E-SOFT embedded directly if the screen allows it. A network socket or Wi-Fi is enough.

3. The platform

E-MANAGER in a browser: you compose content, choose the screens and schedule the display.

EMITY at a glance

A French software publisher, a network close to you

EMITY writes its software in France and sells through a network of certified partners, in France and across Europe.

+7,000

connected screens

+1,000

customer accounts

+130

distribution partners

Frequently asked questions

FAQ: digital signage in hospitals

Yes. EMITY works with every manufacturer: a professional screen already in place connects with an E-BOX, or directly with E-SOFT if it runs Android TV. Taking over an estate from a competitor is possible too.

Calling is done by ticket number, never by name: that is the rule in a waiting room, and it is what the queue management module does. No health data travels on the screens.

The people you choose. E-MANAGER handles rights per department: the outpatient secretariat updates its own screens, management keeps control of shared messages, and nobody publishes to another building by mistake.

They live in a dedicated playlist, scheduled by zone. One update leaves from a browser and reaches every screen concerned — with no reprinting and no walk round the corridors.

An E-PAPER panel draws power only when the display changes, lasts up to five years on a charge and stays readable with no backlight. At a room door, where the information rarely changes and there is often no socket, it is the right medium.

A pilot for one department is up in a few days: the screens, the connection, getting to know E-MANAGER. The rollout then continues building by building, at the site’s own pace.

A lobby to signpost, a wait to ease?

Tell us what you want to fix first: we will show you the platform on your own case, and put you in touch with the nearest certified partner.