Tourism

Digital signage for tourism and visitor attractions

Visitors rarely arrive during opening hours. The window screen takes over at night, the kiosk answers the everyday questions, and the events listing updates itself from the database your destination already maintains. You enter it once; it appears everywhere.

+7,000screens connected

+1,000customer accounts

+20countries

+130reseller partners

The starting point

Information rarely arrives at the right moment

A tourist information centre closes in the evening, on Sundays, and often for part of the winter. Yet the evening someone arrives is exactly when they are looking for somewhere to eat, what is on tomorrow and which trail to take. Meanwhile the programme has changed, the printed poster is out of date, and nobody is there to say so.

The window

The window screen that informs around the clock

The window becomes your out-of-hours desk

A screen placed behind the glass stays readable from the pavement, including when the office is closed. It is the most productive touchpoint a visitor centre has: it works precisely the hours nobody is there.

  • Tomorrow’s opening hours and the seasonal calendar
  • Tonight’s and this weekend’s events, updated on their own
  • Accommodation still available
  • Weather, road conditions and trail status
  • A QR code that puts the map in the visitor’s phone

On the hardware side, a south-facing window needs a high-brightness panel: a consumer television washes out in direct sunlight and shuts itself down in the heat. Formats and specifications are covered on the digital window display page.

Digital signage screen in the window of a closed tourist information centre at night, showing the opening time and the evening’s events

The journey

A visitor’s stay, point by point

A visitor does not stop at the welcome desk: they move through the destination. Here are the six places where a screen answers them, from the car park to the attraction they came to see. All of them are managed from the same platform.

Map of a visitor’s journey through a destination: six numbered signage touchpoints linked by a route, from arrival to the attraction

1

Arrival

In the arrivals car park or at the station, a first screen welcomes visitors, locates the information centre and lists what is on today. The stay begins there, not at the counter.

2

The window, 24/7

The centre is closed. The window gives the opening time, the evening’s events and the accommodation still free. Visitors leave with an answer instead of leaving disappointed.

3

The welcome desk

Inside, the screen shows today’s programme, the weather and public transport while an adviser finishes with the previous visitor. Waiting becomes useful.

4

The touchscreen kiosk

Everyday questions — opening times, prices, maps, walking trails, partners — are answered in self-service, in the visitor’s own language. Advisers keep their time for advice.

5

The trailhead

An outdoor totem gives the distance, the ascent and the condition of the path. A QR code or an NFC tag puts the route in the walker’s phone before mobile coverage disappears.

6

The attraction

Museum, castle, cave: the screen orients visitors, announces the next guided tour and makes queueing bearable. That case is covered in depth on digital signage for museums.

Your data

What is already recorded appears on its own

Most destinations already maintain a tourism information system — a shared database of events, accommodation and points of interest. E-MANAGER connects to it and pulls that content onto the screens. No re-entry, and no discrepancy between the screen, the website and the printed guide.

EMITY connector showing tourist attractions pulled from a destination database

Destination database

Attractions, events and partner listings, fed straight from your tourism information system.

Connector

EMITY weather widget on a digital signage screen

Weather

Today’s forecast and the days ahead, updated automatically for your location.

Widget

EMITY public transport widget showing the next departures

Public transport

Next departures for buses and trains, for visitors travelling without a car.

Widget

EMITY road network widget showing the condition of major routes

Road conditions

The state of roads and mountain passes: useful in the mountains and on the coast alike.

Widget

In France, EMITY connects to Apidae and Tourinsoft, the two systems most destinations use. Elsewhere, the platform reads RSS feeds, an embedded web page or an exported calendar — and if your system is not on the list, our engineering team builds a dedicated connector.

Self-service

The touchscreen kiosk, for the questions that recur

Outdoor touchscreen information kiosk on a village square, listing walking trails and their distances in several languages

The kiosk answers while you advise

Three quarters of the questions asked at a counter are the same ones: where are the toilets, what time does the castle close, which trail takes about two hours. A kiosk answers them in self-service, and your team keeps its time for the conversations that genuinely call for advice.

  • Interactive map of the town and its points of interest
  • Walking trails: distance, duration, ascent
  • Multilingual — visitors pick their language with one touch
  • Partners and accommodation, sorted by category
  • Reachable seated or standing, on a kiosk at an accessible height

These interactive journeys run on E-CLICK: see the touchscreen kiosks. And an NFC tag triggers content the moment a phone touches it, with no app to install.

The places

Tourism does not stop at the information centre

A destination is experienced in several places, and each has its own constraints.

Tourist information centres

Welcome desk, window and kiosk. The core of the setup, described on this page.

Museums and heritage sites

Orientation, the next guided tour, multilingual content: digital signage for museums.

Ski resorts

Slope openings, lifts, weather and safety notices: digital signage in ski resorts.

Shop windows and high streets

Partner offers and what is on, readable from the street: digital window displays.

Attractions and visitor centres

Wayfinding and interactive trails on a touchscreen: E-CLICK kiosks.

Trails and outdoor sites

Outdoors and without mains power, an e-paper panel holds its display without consuming energy.

In practice

How a visitor centre gets equipped

Four steps, and the first screen is broadcasting the same day.

EMITY at a glance

A French software company, a network of certified resellers

+7,000

screens connected

+1,000

customer accounts

+130

reseller partners

+20

countries

EMITY develops its software suite in Montpellier, France, and distributes it through a network of certified resellers. One account can run anything from a single screen to a thousand: a seasonal information point as easily as a regional network.

Frequently asked questions

What visitor centres ask before they invest

It means broadcasting information that changes on its own — events, weather, available accommodation, opening hours, walking trails — on screens placed in the window, at the welcome desk, on a kiosk or on an outdoor totem. Everything is managed from a single web dashboard, E-MANAGER, with no need to touch each screen.

Brightness is the deciding factor. A sun-facing window calls for a high-brightness panel designed for shopfronts: a consumer television washes out and shuts down in the heat. Format comes next — portrait suits narrow windows, landscape suits wide shopfronts. Details are on the digital window display page.

Yes. E-MANAGER connects to the destination management system your organisation already maintains, so events, partners and points of interest reach the screens without being re-entered. In France, connectors exist for Apidae and Tourinsoft. Elsewhere, the platform reads RSS feeds, an embedded web page or an exported calendar, and our engineering team can build a dedicated connector.

That is what the window screen and the outdoor totem are for. You prepare a separate schedule for closing hours: reopening time, tonight’s and tomorrow’s events, accommodation still free, an emergency number, a QR code to the map. The screen switches to that schedule on its own at the appointed time.

Yes, and it matters in tourism. On a broadcast screen the languages follow one another in the loop. On a touchscreen kiosk the visitor picks their own with a single touch and navigates entirely in that language.

Yes, and it is one of the most common uses: wayfinding at the entrance, the next guided tour, multilingual interpretation beside the exhibits, and queue information. Because a museum has its own constraints — low light, conservation rules, long dwell times — that case has a page of its own: digital signage for museums.

Two are enough to start: a window screen, which works around the clock, and a welcome desk screen. The touchscreen kiosk comes next, once self-service becomes useful. An EMITY account runs from one screen to a thousand, so a seasonal information point and a regional network are managed in the same place.

Yes: the e-paper panel, which uses electronic ink. It consumes nothing while the display stays unchanged, runs for years on battery and stays readable in full sunlight — the opposite of a backlit screen. It is the answer for a trailhead or a remote viewpoint: see e-paper.

Alongside

Three pages that complete this one

Museums and heritage sites

The case of visitor attractions in detail: digital signage for museums.

Touchscreen kiosks

Models, uses and how interactive journeys are managed: E-CLICK.

The platform in detail

What E-MANAGER does beyond tourism: digital signage.

Let us make it concrete

Try it on the window before equipping the whole destination

The trial opens the full platform in its Excellence edition for 3 months, on up to 3 screens, with no card details and no commitment. Enough to connect your events feed, schedule a week of high season and judge for yourself.